Shipping & Local Pick up
You will receive a tracking number in your emails. Please check for all communications regarding your order. If you selected local pick up at the checkout, we will be in touch to coordinate a suitable time for collection.
Orders will be processed within 3-5 business days. Custom orders will take longer and timing will be advised at the time of inquiry.
Each Kreations by Kerry is thoughtfully printed or handmade, packaged, and dispatched just for you. Please be mindful when choosing as we do not accept returns if you change your mind.
If for some reason you have been sent the wrong item, please email us with a photo and we will happily sort this out for you.
All Kreations by Kerry, prints, and books are lovingly packed and packaged. And delivered to the local post office in excellent condition. From this point on we have no control over what happens to your package.
While we have every faith in Australia Post on the rare occasion that packages arrive a little worse for wear, we do apologise but no refunds or replacements will be offered.
Colours may vary
Please note that the colours of the final print or item may differ slightly from the colours you are seeing on your monitor or device. Each monitor displays colour slightly differently and we can not guarantee that you are seeing the true representation of the final product.
Do prints come framed?
No, the prints come packaged with love for you to frame. They are rolled in tissue paper and placed in a tube.
Store-bought frames from shops like Kmart and Spotlight have proven with customers to be popular.
We recommend seeing your local professional framer if a store-bought one does not suit.
Yes! For all wholesale and collaboration inquiries, please email me.
Questions or queries
If you are having any problems or concerns about your order, please head to the contact page.
Kreations by Kerry follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Kreations by Kerry uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. For more general information on cookies, and how to disable them in your browser we suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Kreations by Kerry does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide so we are able to fulfill your order. All users can request for us to delete their personal information at any time. Website administrators can also see and edit that information.
What rights you have over your data
If you place an order on this site, or have left comments/reviews, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.